Inside WI,MI,IL,IN,OH,KY,WV,VA,MA,VT,ME,NH,RI,CT,DE,MD,WA, United States
14.50
6 to 10 Business days
Inside IA,MO,KS,NE,AR,TN,NC,SC,GA,AL,MS,LA, United States
14.50
By air Internationally
Outside United States Canada
54.50
7 to 12 Business days
Inside AK,HI, United States
28.75
7 to 12 business days
Inside FL,TX,OK,NM,CO,UT,WY,MT,SD,MN,ND,NV,AZ,CA,OR,WA,, United States
14.50
2 to 5 Business days Canada
Inside ON,QC, Canada
13.50
8 to 12 business days
Inside YT,NT, Canada
22.50
Internationally.............8 to 15 Business Days
(Outside CANADA and USA)
Shipping, tax, and handling costs will be: US $99.50 and more, please ask at our shipping service: csThierry@teddyavenue.com
Duties/taxes/importation fees may be applicable to your order and are levied upon arrival into your country. All fees are the responsibility of the recipient.
Teddy Avenue does not collect duties/taxes/importation fees and cannot predict what these charges may be. If levied, these fees must be rendered in order for your parcel to clear customs.
If you need to return an item because you have received a product that is damaged, defective, or incorrect, please Email usimmediately for assistance from our customer care specialists.
TeddyAvenue.com wants you to be happy with your order. If you wish to return your item and it is:
In new & unused condition
In its original packaging and
You have had it less than 15 days
Then please read the following return policy carefully - an email link to request a return authorization number is provided at the end of this section. Please note that TeddyAvenue.com phone representatives will not be able to issue return authorization numbers over the phone.Packages arriving without a return authorization number will be denied and returned to sender.
Teddy Avenue is happy to return or exchange any Gund item purchased from us within 15 days of purchase. All that we ask is that the animal has all of its tags attached and is in the same condition as you received it in.
For whatever the reason, whether it's larger or smaller than you expected, or just 'not quite right', please feel assured that you can send the Gund back to us hassle free. Please note that it is mandatory to complete and submit an Online Returns Form to us so you can receive authorization #.
To return merchandise you MUST email us first at csThierry@TeddyAvenue.com to receive a return authorization number
Unauthorized returns will be subject to a 20% restocking fee. If it was our mistake, we will pay for shipping. Otherwise, the recipient (or owner of the billing card of record) must pay for the shipping (both ways + 3.75% credit card fees). This includes package refusals and packages that are otherwise undeliverable due to no fault of ours. Please note that items may not be exactly as shown, our pictures serve as graphical representations only.
- Teddy Avenue's Warehouse is located in Ontario, for purposes of logistics; all orders will ship from this facility.
- Orders cannot be cancelled once they have been sent out for delivery or have been shipped.
- We are not liable for wrong/incomplete addresses.